Privacy Policy

Last updated: August 11, 2026

This Privacy Policy explains how Match! Match! ("we", "us") collects, uses and protects your information when you use the Match! Match! mobile application (the "App"). By using the App you agree to this Policy.

1. Information we collect

• Account information: name, email address, date of birth, gender, sign-in identifiers (Apple or Google account identifier, or a username you create).
• Profile content: photos, voice recordings, questionnaire answers, bio, interests, city and country.
• Messages and calls: text, photo, voice and video-circle messages you exchange; call connection metadata (we do not record calls).
• Stories: photos and videos you publish as stories.
• Location (optional): if you grant permission, the App reads your device's coordinates while it is open and stores them on your profile so that it can calculate the distance between you and other users. Other users are only ever shown an approximate distance, never your coordinates. You can refuse or withdraw this permission at any time and the App remains fully functional without it.
• Purchase history: subscription status and in-app purchases (payments are processed by Apple; we never see your payment card details).
• Questionnaire answers: to match you with compatible people we ask optional questions that may touch on sensitive topics, such as religious views, income range, smoking, alcohol, children and the gender you are looking for. Answering is voluntary and you choose what appears on your profile.
• Technical data: device push token, device model and OS version, app version, and diagnostic logs about errors and crashes, which are linked to your account so that we can investigate a specific problem.
• In-app activity: when you take a screenshot of another person's profile, chat or story, we record that event, to discourage the misuse of other users' photos and messages.

2. How we use information

• To create and moderate your profile and show it to compatible users.
• To deliver messages, calls, stories, matches and notifications.
• To process and reflect purchases and subscriptions.
• To keep the community safe: content moderation, handling reports, preventing abuse.
• To fix bugs and improve the App.

We do not sell your personal data and we do not use it for third-party advertising or cross-app tracking.

3. Sharing

Your profile (photos, name, age, bio, answers marked visible) is shown to other users of the App. We share data only with service providers strictly needed to run the App and when required by law. These are: our hosting provider; Apple and Google for push notification delivery and for sign-in if you choose it; Apple for processing purchases; and Google (ML Kit) for the chat translation feature. Chat translation normally runs on your device after a language model is downloaded from Google; if an on-device model is unavailable, the message text you asked to translate is sent to a third-party translation service (MyMemory, translated.net) to be translated.

4. Retention and deletion

You can delete your account at any time in the App (Profile → Settings → Delete account). Deletion removes your profile, photos, messages, matches and purchases record from our systems. You can also request deletion by email: Telegram support: t.me/xelp_help.

5. Age policy

Match! Match! is strictly for adults 18 years or older. We reject registrations of users under 18.

6. Security

Data is transmitted over encrypted connections (HTTPS) and stored on protected servers. Access to personal data is restricted to authorized personnel.

7. Your rights

You may access, correct or delete your personal data in the App or by contacting us. Depending on your jurisdiction, you may have additional rights (e.g. under GDPR: access, rectification, erasure, portability, objection). Contact us to exercise them.

8. Changes

We may update this Policy; the current version is always available at this address. Material changes will be announced in the App.